Unfortunately, EZRPD™ is not free. You must purchase a license from us in order to use this service.
Standard for students and Professional for businesses.
Standard account is mainly used by students and testers, it's fairly cheap and has limitation of 20 cases to be saved. Standard users are not allowed to save actual patient data and will never be able to remove/reduce the watermarks from the exported designs.
Pro account is mainly used by professionals such as dentists, a lab, and/or any organization that needs more control over patients data. It's more expensive and supports lots of functionality including exporting arch images as well as allowing to store patients data.
If you're a tester or a student or doesn't want any fancy stuff then you can go for the standard account. If you're a dentist, a laboratory, an organization, need to store patient data and have more control then a pro account is your best choice.
Yes definitely you can and it's free of charge, all you need to do is to login to your account, then from top-right corner click on the credits/time amount then click on upgrade account. This self-serve action will automatically converts all of your standard credits/time into pro credits/time (subject to rates at that time). Once your account is successfully upgraded, it's not possible to be downgraded again.
That's not possible at this moment, if you need to use a standard account then you MUST create a new account.
You're permitted to use these images only if you don't remove EZRPD™ watermark and copyrights notice. Doing so will put you under legal obligations.
Please contact our support with the exact case that you've generated, take a screenshot and attach it when you submit the ticket. Once we receive your report, our team will try and fix it as soon as possible.
You're always welcome to give us your feedback and comments about specific designs. We can always add different variations for any case. Please contact our support with your comments and let us know your thoughts and ideas.
Yes definitely it's possible to sell licenses in bulk, as well as we offer discounts depending on the volume. Please contact our support for more information.
Yes it can be done depends on what kind of feature(s) you're looking for, our workload and if it's custom. However, Building new/custom features for specific customers can be done under a contract agreed by both parties. For more information please contact our support and let's talk about it.
Yes it's possible but it'll be very expensive and you can't share it with anyone else. For more information please contact our support.
No it's not possible, once you use the service you MUST use all of your credits/time.
If you haven't generated any design, it's possible to give you a full refund. Please keep in mind we can't offer refunds after 14 days from the purchase.
We possibly can offer you a partial refund based on our findings. However, all refunds will be offered before 14 days from the purchase.
If you're eligible for a refund, we will reverse that transaction from the same payment gateway that you've used to purchase credits/time.
Currently we don't have a referral program.
We'd be happy if you can bring new ideas to the table, Please contact our support to get in touch.
Unfortunately, currently we don't support that.
Possibly, please contact our support to arrange that.
No it's not possible. All of the credits/time will be expired once you do so.
Patients data will be kept on our servers for statistical and analytical purposes (to generate accurate results). However, for privacy purposes we will remove the addresses, contact info and last name of the patients.
Definitely, please contact us to do that for you.